This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialisationmust be achieved in orderto meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

Course Image CHC52015 Subject 1: Legal and Ethical Compliance (Release 2)

CHC52015 Subject 1: Legal and Ethical Compliance (Release 2)

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individ…
Course Image CHC52015 Subject 2: Society and Diversity (Release 2)

CHC52015 Subject 2: Society and Diversity (Release 2)

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individ…
Course Image CHC52015 Subject 3: Personal and Professional Development (Release 2)

CHC52015 Subject 3: Personal and Professional Development (Release 2)

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individ…
Course Image CHC52015 Subject 4: Case Management Part 1: Working with Clients (Release 2)

CHC52015 Subject 4: Case Management Part 1: Working with Clients (Release 2)

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individ…
Course Image CHC52015 Subject 5: Case Management Part II: Working with Peer Case Employees (Release 2)

CHC52015 Subject 5: Case Management Part II: Working with Peer Case Employees (Release 2)

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individ…
Course Image  CHC52015 Subject 6: Program Development (Release 2)

CHC52015 Subject 6: Program Development (Release 2)

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individ…
Course Image BSBTWK503 - Manage meetings (Release 1)

BSBTWK503 - Manage meetings (Release 1)

This unit describes the skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting mee…
Course Image BSBPEF501 - Manage Personal and Professional Development (Release 1)

BSBPEF501 - Manage Personal and Professional Development (Release 1)

This unit describes the skills and knowledge required to implement systems and process that support the personal and professional development of self and others. The unit applies to individuals worki…
Course Image CHC52015 Subject 7: Vocational Placement Skills Workbook

CHC52015 Subject 7: Vocational Placement Skills Workbook

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individ…